Years before becoming a Reflexologist, I was considered a world authority on retailing of airports. In this regard I lectured to Canadian municipal and international governments about the huge economic opportunities for them to cash in on via the bustling terminal activity in their huge lumps of airport real estate. One of my projects was consulting on the huge retail expansion to Vancouver’s airport.
Soon after becoming a Reflexologist I created a unique turn-key wellness devepment proposal which included a Reflexology Salon in the newly expanded Vancouver International airport. I presented this to our local Reflexology community. In my opinion it was a refreshing opportunity to put Reflexology on the map and create an excellent income stream for all participating Reflexologists. Imagine my shock when every one of the Reflexologists declared disinterest in this project. I am a merchant of success and nothing in my business background prepared me for such a complete lack of interest in such a great business opportunity. Later I discovered that Reflexologists for the most part struggled terribly with entrepreneurship and business acumen and for the most part preferred their Reflexology as more of a hobby than an actual business. Ever since I have been coaching Reflexologists on entrepreneurship. So today, over 15 years later, I was thrilled to read this wonderful testimonial about Airport Reflexology in Mumbai -
“Shooting for Super Singer for even a couple of days without respite makes me wish that I were in a place where this Reflexology spa is located. Or rather there is a place here with hands that have such expertise. Mom has always praised the masseurs of Mumbai saying that, amongst other skills, this is one thing they are really good about.
I happened to visit Mumbai for a day in the recent past and I came back to the airport in good time. And the flight was delayed. I couldn’t think of anything else to do but pick up a couple of the local dailies and a coffee at Coffee Day. Then decided to take a walk around to see this reflexology center huddled in a corner. I ventured inside and took the bait.
Considering the paucity of time, I decided to take a half hour session of the neck and back therapy and the foot reflexology splitting it into 15 minute sessions of each.
This was where I was introduced to the chair that is used by therapists to tender a back massage. I gingerly tried to seat myself with as much dignity as possible, fighting embarrassment that I had no previous knowledge of this invention.
That was also the time that I had had a nagging back pain that had lasted several months, and I refused to take medication for. I stave off allopathy as much as possible. I may have a pounding headache but that will never find me reaching for the pills.
Once I was all settled in that chair and I had to place my head in a head-rest, the therapy started. Somehow they knew where the issues were, hit the nerve that was causing the problem without my saying a word, and yeah the nerve or muscle was put back in place. The back pain vanished that day and has never come back since.
The reflexology session was more magic. 15 minutes of bliss. They used a normal cream, in small amounts, unlike the amounts slathered by therapists using here. Minimal amounts of product but the work is done by the hands. I remember paying about 1000/- for this session but it was something totally worth it.
There was one more thing that I saw at the spa that I had never seen before. The owner of the spa was taking a session herself and once that was over she reviewed the massage techniques and corrected the therapist. She supervised each of the 6 therapists there and made sure they were doing a good job. That is what I call customer service. The honesty to the job.
The therapists were calm and composed. That I feel, is extremely necessary for therapists. I promptly asked them whether they have a place here. But I also had a simultaneous thought. The place is so good thanks to the therapists there. And I have mostly seen that a lot of the people in Chennai are plain lazy. Sure they want the dough, but there is no return in the name of services that I find here. God forbid, if you try correcting anything around here. A lot don’t take criticism well. At least not in some of the salons I have visited. And yep I no longer go there.
Anyway, I have ever since, referred several people, telling them to take some time off, if they go to Mumbai and and up early at the airport. Also I heard they had some more outlets in the city, but I am not sure of the whereabouts.
So if you head to Mumbai, please go early and take my word, you will probably have one of the best reflexology sessions ever.”
Posted with my great thanks by Chinmayi Sripada /Chinmayee